MDAs

©2024 Edo State Government

Department Overview

Admin and Asset Management

This unit provides essential support and leadership for managing human and material resources, ensuring the Agency achieves its goals and objectives effectively.

Details
This unit provides centralized support and leadership for the effective administration of human and material resources, enabling the Agency to achieve its goals. They oversee all administrative and HR processes, ensuring compliance with policies and directives. Additionally, this unit manages and maintains the office’s infrastructure and equipment, ensuring a secure and well-functioning work environment.

Enterprise Resource Planning (ERP) Unit

This unit integrates financial and human resource systems across MDAs and Local Government Councils. Deployment of enterprise solutions ensures streamlined, efficient management.

ERP software applications streamline the management of essential business functions, including product planning, purchasing, inventory tracking, supplier interactions, customer service, and order management.

In Edo State, the ERP Financial solution integrates and automates government business processes. This ensures compliance with national and international standards, such as International Public Sector Accounting Standards (IPSAS) and Public Financial Management. Additionally, it simplifies decision-making and reporting for government agencies.

By deploying Oracle ERP, Edo State is among the few states in the federation to comply with the Government Integrated Financial Management Information System (GIFMIS) and State Integrated Financial Management Information System (SIFMIS).

ERP Financial Unit

The ERP Financial Unit of Edo ICTA was established following the State Government’s purchase of the Oracle 12.1g ERP solution in 2009. Modules include:

Procure to Pay
Fixed Asset
Account Receivables
General Ledger
Inventory
Cash Management

This unit has grown significantly, from an initial staff of 13 in 2009 to a current strength of 24.”

Process to Pay

– Update newly assigned systems to work with Oracle.
– Creating new users in Oracle and ensuring that they are able to use the apps.
– Create and assign responsibilities to new and existing users.
– Create and update suppliers/contractors so that they are available for Oracle P2P transactions.
– Create and update banks and bank accounts so that they are available for Oracle payment transactions.
– Create, set up and update approval/hierarchies in Approval Management Engine (AME) and Purchasing for MDAs
– Setting up and updating approval/hierarchies for MDAs
– Setting up and enabling relevant taxes in the apps
– Run various reports for MDAs
– Conduct pieces of training (both in-house and for Subject Matter Experts) periodically.
– Conduct QA on vouchers inputted into Oracle.
– Provide support to new MDAs/staff in new roles
– Provide s second line of support to MDAs
– Second-line response to issues/challenges from MDAs
-Creating items for inclusion in inventory.

Fixed Assets

– Track assets
– Manage assets

Account Receivables

– Manage all income receipts to the government
– Manage banks

General Ledger

– Monitoring the distribution of call circulars to ensure they conform to Oracle templates
– Liaise with MBPED to distribute call circulars to MDAs
– Move approved and supplementary budgets to Oracle using Hyperion and Web EDI or Desktop Integrator
– Create new budgets for new MDAs in Oracle apps
– Perform inter-fund transfer for MDAs
– Assign code to budget line items that are not in the budget as against the old and new budget for the year ahead
– Conduct pieces of training for Subject matter Experts (SMEs
– Conduct fund checks to avoid budget overshoot
– Run various reports for MDAs

Inventory

– Create and manage inventory items
– Update items inventory

Cash Management

– Guide SMEs through Oracle application in raising requisition and Pos
– Create banks, bank branches and bank accounts for MDAs to enable transactions in the application.
– Creating and enabling relevant taxes in the apps

Issues and Solutions

– Oracle Re-implementation: Complete the re-implementation of Oracle, ensuring alignment with the New National Chart of Account.
– Oracle Adoption: Promote and enforce the use of Oracle applications by Subject Matter Experts (SMEs).
– Oracle Training: Provide basic Oracle training for SMEs and intermediate training for first-level support staff.
– Political Support: Secure political commitment and support for the effective use of Oracle applications.
– Infrastructure Upgrade: Replace and enhance assets and infrastructure to facilitate optimal SIFMIS project execution.

The Human Resource Unit

Established in 2010, the Human Resource (HR) Unit plays a vital role in managing the workforce across all State and Local Government Councils. The unit serves employees within all 18 LGAs, regardless of their specific ministry, department, or agency.

Functions

– Configuration/Implementation: Manages salary structures, job classifications, and organizational structure.
– New Employee Activation: Streamlines onboarding of new staff.
– HR Records Automation: Oversees digital employee records, including employment dates, promotions, disciplinary actions, retirement, and more.
– Payroll Transition: Handles the smooth transition of civil servants to pensioner payroll.
– Remuneration & Benefits: Manages compensation and other benefits due to employees.
– Administrative Updates: Processes changes such as name changes, transfers, and secondments.
– Data Management: Maintains information on blood group, qualifications, state of origin, and MDA affiliation.
– Pension Calculations: Computes pension and gratuity amounts.
– Position Creation: Develops approval hierarchies for key positions.
– Training: Provides training for MDAs on recruitment processes.
– Payroll Management: Creates payrolls, groups employees, and manages earnings entries.
– MDA Creation: Establishes new MDAs and pay points within the system.

Issues and Solutions
To ensure timely payroll processing, monthly updates should be submitted within a set timeframe. This deadline should fall between the last week of the previous month and the first week of the current month.

Biometrics Verification

This unit handles biometric enrollment, verification, and revalidation for all Edo State Government staff and pensioners. By automating these processes, the Agency enhances efficiency and accuracy.

This unit manages biometric enrollment, verification, and revalidation for all Edo State Government employees and pensioners. It plays a key role in the Agency’s government-wide automation initiative by developing strategies to ensure seamless enrollment of new employees. Additionally, the unit oversees regular biometric and verification exercises for both staff and pensioners. To ensure efficiency, they utilize advanced biodata recognition equipment and generate detailed reports on the staff and pensioner database for government use.

STAFF, PENSION, SUBEB, BIOMETRICS & ARCHIVE

This subunit, within ICTA’s Verification Department, focuses on the enrollment of new staff and pensioners (State/LGA). By managing data updates and ensuring accurate records, they directly support the financial well-being of Edo State employees and retirees.

Objectives of Staff, Pension/SUBEB Biometrics

– Ensure timely and accurate processing of retiree benefits.
– Provide prompt, efficient service to staff and pensioners.
– Facilitate e-payments for ease and convenience.
– Identify and verify active payroll members.
– Reduce poverty and improve social justice for staff and pensioners.
– Process survivor benefits to minimize the financial hardship faced by beneficiaries.
– Assist the government in maintaining strong internal control of pension administration.
– Support the government’s anti-corruption efforts.

What We Do

The Staff, Pension/SUBEB Biometrics Unit undertakes the following:

Enrollment: Enrolling new staff/pensioners into the Edo State database involves these key steps:

Data Entry: Accurate staff/pensioner information is entered into the database, including employment records, next of kin, and verified personal documents.
Updates

As needed, staff/pensioner records are updated to reflect changes such as:

– Bank information
– Corrected errors discovered during reviews.

Additional Responsibilities

– Conduct regular revalidation exercises (“I’m Alive”).
– Maintain accurate records of all Edo State payroll staff and pensioners.
– Assist the government in identifying ghost staff/pensioners.
– Contribute to increased state government revenue by preventing fraudulent payments.

Connectivity and Hardware Maintenance

This unit manages the deployment and maintenance of essential technology tools (laptops, scanners, printers), as well as the provision of connectivity solutions.

The Connectivity and Hardware Maintenance (CHM) unit ensures MDAs and government offices have the technology tools and connectivity they need to function effectively. Key responsibilities include:

– Managing the deployment and maintenance of essential hardware (laptops, scanners, printers, network equipment).
– Providing recommendations on best practices for hardware and connectivity matters.
– Developing plans for strategic network deployment and expansion across government buildings.

Customer Relations / PTMO

This unit drives project execution for the Agency and MDAs. They are responsible for planning, managing, and implementing ICT projects across government agencies.

This unit is the driving force behind project execution, coordinating ICT initiatives for the Agency and other MDAs. Key responsibilities include:

– Planning, managing, implementing, and executing internal and external projects as assigned.
– Supporting the Managing Director’s Secretariat with technical operations.
– Developing conceptual ideas and designing workflow processes.
– Assisting other units with project planning and execution to enhance productivity, efficiency, and service delivery.
– Managing the Agency’s Helpdesk, providing first-level customer support and redirecting inquiries with MD approval.
– Overseeing the state’s open data platform.
– Managing and printing government ID cards.

Finance and Accounts

This office provides expert financial advice to Agency management and executes financial transactions on the Agency’s behalf.

This office ensures sound financial management within the Agency, encompassing the following key functions:

– Providing expert advice to management on all financial matters.
– Executing financial transactions on behalf of the Agency.
– Generating comprehensive financial reports (monthly, quarterly, annually).
– Preparing budget estimates for overhead and capital expenditures.
– Creating bank reconciliation statements for a detailed accounting.
– Monitoring and evaluating budget performance to ensure optimal use of resources.
– Preparing year-end appropriation accounts.

Data Centre

The ICTA Data Centre offers centralized IT operations and equipment. It facilitates the storage, processing, and distribution of data, applications, and workloads across multi-cloud environments.

The ICTA Data Centre consolidates the Agency’s IT operations and equipment. This centralized hub enables the secure storage, processing, and distribution of data, applications, and workloads across multi-cloud environments. Key services supported include:

– Data storage, management, backup, and recovery
– Essential productivity applications, such as email
– High-volume e-commerce transactions across MDAs

The EDSG Data Centre directly supports Edo State Government’s vision of interconnected government agencies. It provides the physical infrastructure for essential services, including cloud computing, web hosting, server colocation, and more.

Our Data Centre strategy prioritizes seamless data access, reliable systems availability, and a tiered approach for scalable storage capacity.

Training and Exams Services

This unit implements training initiatives to ensure staff acquire the skills needed for exceptional service delivery. Additional responsibilities include overseeing exams and evaluations.

This unit ensures staff receive the essential training required to deliver exceptional service to citizens.

Core responsibilities include:
Strategic Planning: Developing comprehensive training plans aligned with agency goals.
Curriculum Creation: Tailoring course content for specific Agency and MDA needs.
Training Delivery: Implementing and evaluating impactful training programs.
Partnerships: Collaborating with organizations to enhance staff ICT skills.
Workshop Organization: Providing targeted training solutions to streamline processes and support automation.

Additionally, the Agency has established a partnership with the Joint Admission and Matriculations Board (JAMB) to become an authorized Computer-Based Test (CBT) Center. This unit plays a critical role in facilitating, organizing, and managing CBT exams for the State Civil Service in collaboration with the Civil Service Commission.

Citizen Services and Content Management Department

This unit develops and manages MDA websites to enhance their online presence. They create solutions for MDAs to provide seamless, citizen-focused services.

This unit enhances the online presence of MDAs by developing websites and managing content. They create solutions for MDAs to deliver seamless services to citizens. Additionally, they develop applications for the Agency and other MDAs to streamline processes and improve efficiency.

Projects executed include:

Fugitive Website: A portal for publishing information on prisoners who escaped from the Oko Benin and Sapele Road Correctional Centres (White House Correctional Centres) during the End SARS protests.
State Civil Service Commission Recruitment Portals: Platforms facilitating new hire processes.
National Sports Festival Website Upgrade: Enhancement of an existing government website.
Mock Payroll Portal Development: A system designed to improve payroll accountability and accuracy before salary approvals and disbursements.