Being an enabler of technology for effective public service delivery, the office recorded great successes for the State through the deployment of technology in MDAs, introduction of cutting-edge innovations for Government, capacity enhancement for public servants, and introduction of e-governance. We grew into becoming an Agency through the passage of a bill and subsequent signing into law for the establishment of Edo State Information Communication Technology Agency by the Edo State House of Assembly in 2012.
Today, our new operating model offers process and system reformations in the MDAs with a view to driving the implementation of e-governance for accountability, transparency, and citizen participation in governance, while achieving qualitative public service delivery and breaking hitherto bureaucratic processes in the civil service.
Over the Plan period, focus of the Information and Communication Technology Agency will be on:
As custodian for technology on related services in the State, our mandates are vast, yet focusing on achieving a digital government for government services which support growing and evolving citizen expectations in governance. The following are ICTA’s mandates:
ICTA has executed novel projects which has ensured that operations and core government business functions are not severely impacted by unplanned incidents. We have restructured our operations using technology to include Business Continuity planning and execution as a proactive step to mitigate unplanned incidences in our organizational process. By this we would achieve the restoration of normal business processes and activities in a set amount of time, with define amount of data loss acceptable to the business, and then communicate critical information to organizational stakeholders during and following incidents. Our distinctiveness lies in the inclusion of technology and our unique operational model.
Edo State ICTA is an organ of Government responsible for technology implementation in the State. Knowing that advancement in information technology (IT) is the core of achieving transformation in government, we are resolved to foster the transformation agenda of the Governor Godwin Obaseki administration.
We are a high-level entity providing efficient and citizen-centric services in the MDAs through simplified business processes and expanding Digital Governance using technology as a knowledge exchange tool.
With this strong governance setup, we are a group of experienced professionals with public sector and private sector experience who come together as Managers, Consultants and Experts to help the state foster its growth where it is required through ICT facilitation. We are a dynamic set of specialized Programme, Business, and Project Managers, Architects and Technical Experts, Cross-Cultural Professionals, and Shared Services Professionals who are self-motivated and have the right mix of resources and capabilities to drive through effective change required to offer breakthrough service in line with Mr. Governor’s strategic technology plan for the state.